Aires - OMNI


Aires, 6 Penn Center West, Pittsburgh, USA

Telephone: 1 412 788 0461  E-mail:
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INternational shipment and storage

The AIReS difference is a truly personalized moving service. Our services are focused on the family and have been developed to ensure that we consistently exceed customers’ expectations.

The AIReS Relocation Specialist is fully responsible and accountable for the entire relocation. The Relocation Specialist works directly with the family to ensure timely communication, answer questions and concerns, and deliver all services associated with a relocation.

He/She will coordinate the shipment of the employee and family’s HHG with our agents anywhere in the world, thus ensuring effective communication and control and the highest levels of service throughout the process.

For the door-to-door shipment of HHG, AIReS offers the following services:

• Complete packing and wrapping of all household goods and personal effects
• Direct loading of household goods into an appropriate container or van
• Preparation of all documentation
• Ocean Freight/Air Freight to international destinations
• All normal customs clearance formalities at international ports of entry
Normal, direct residence delivery and removal of debris
• Return of empty container at international destination
• Complete tracking and communication of shipment status

Additional moving services include automobile transport, household pet moving, and storage.

For export shipments from the USA – The AIReS Relocation Specialist will arrange for all origin services, including a survey, packing and loading, inland transportation, export documentation, ocean or air freight and foreign customs clearance and delivery to residence. The Relocation Specialist provides ongoing consultation with the relocating family throughout the move. This includes assistance with work permits, visas, passports and consulate documentation.

For import shipments to the USA – The AIReS Relocation Specialist will contact the employee and family immediately upon notice of the consignment. The Relocation Specialist will ensure that all documents are in order. AIReS will arrange for all customs documentation during consultation. Shipments are cleared without requiring the family’s presence, and often without question or inspection.

AIReS maintains exceptionally high standards for storage and warehouses. All facilities must have climate controls, security, maintenance, and specialized storage (cold storage). AIReS requires palletized storage in all warehouse facilities.

ISO 9001:2000

All of AIReS? regional offices have attained the coveted ISO 9001:2000 registration. ISO sets rigorous quality standards that are recognized worldwide. The certification program ensures that each company?s procedures remain consistent, reliable, predictable and accountable should any variation arise. We are the first U.S.-owned moving company to achieve ISO certification. The methodology that enabled AIReS to accomplish this registration in only 10 months remains the basis for our quality program.

FAIM Certification

FIDI Accredited International Mover (FAIM) is the only quality program designed for the international moving industry. FAIM differs from ISO as the standards are set by FIDI (Federation Internationale des Demenageurs Internationaux) and each affiliate must conform to the predetermined requirements. The program assesses every aspect of an international relocation, including: promptness in scheduling a pre-move survey, on-time packing and loading, type of packing materials used, forwarding procedures, claim follow-up and effective use of customer service feedback.