Update on SEA Shipment Import Clearance Timelines Due to New Customs Regulations

Dear Valued Clients and Agents,

We would like to inform you that the import clearance process for SEA shipments—both LCL and FCL—is currently experiencing delays. Based on our recent experience and close monitoring of the process, we have found that this is due to the implementation of new customs regulations, which took effect on June 27th, 2025 and have since impacted customs systems and increased the overall workload.

Please find the updated estimated clearance timelines below:

Diplomatic and Semi-Diplomatic Shipments

FCL Shipments : Approximately 10 to 15 working days for clearance

LCL Shipments : Approximately 10 to 15 working days for clearance, plus an additional 3 working days for stripping

Non-Diplomatic Shipments

FCL Shipments : Approximately 14 to 21 working days for clearance

LCL Shipments : Approximately 14 to 21 working days for clearance, plus an additional 3 working days for stripping

Note:

To help mitigate potential additional costs, we recommend requesting extended free time of demurrage from the shipping line for FCL shipments. A free time period of at least 14 days, up to a maximum of 21 days, would be the most suitable arrangement under the current circumstances.

AIR Shipments

• Currently unaffected by the new regulations

• Clearance process takes approximately 3 to 5 working days

We hope this information assists you in planning and managing your shipments more effectively. We will continue to monitor the situation closely and will keep you informed of any further updates or changes.

Thank you for your continued support and understanding.

Jakarta, September 15th, 2025

Best regards,

Chandra Maurits H

Senior Manager – Operations & Compliance

Asian Tigers Group – Indonesia

Graebel ‘Ascends Beyond’ after 75 years

Graebel Companies, Inc. in the USA is celebrating 75 years in business this year, honouring its rich heritage while looking ahead with confidence and ambition.

The company said that the theme of the anniversary, ‘Ascend Beyond’, reflects Graebel’s people-first leadership in global relocation management and its commitment to reaching new heights in service, innovation and client value. It also signals the company’s strategic evolution through enhanced global mobility offerings, new technology and expanded HR.

Read More

Sherman Pereira appointed as GM at Nuss

Nuss Removals in Australia has announced the appointment of Sherman Pereira as its new General Manager. Sherman has over 35 years of local and international experience in removals, storage, and relocation services. Most recently, he served as Branch Manager at Nuss Removals in Sydney, where he was responsible for overseeing national operations, driving efficiency, and leading strategic development.

Read More