Update on SEA Shipment Import Clearance Timelines Due to New Customs Regulations

Dear Valued Clients and Agents,

We would like to inform you that the import clearance process for SEA shipments—both LCL and FCL—is currently experiencing delays. Based on our recent experience and close monitoring of the process, we have found that this is due to the implementation of new customs regulations, which took effect on June 27th, 2025 and have since impacted customs systems and increased the overall workload.

Please find the updated estimated clearance timelines below:

Diplomatic and Semi-Diplomatic Shipments

FCL Shipments : Approximately 10 to 15 working days for clearance

LCL Shipments : Approximately 10 to 15 working days for clearance, plus an additional 3 working days for stripping

Non-Diplomatic Shipments

FCL Shipments : Approximately 14 to 21 working days for clearance

LCL Shipments : Approximately 14 to 21 working days for clearance, plus an additional 3 working days for stripping

Note:

To help mitigate potential additional costs, we recommend requesting extended free time of demurrage from the shipping line for FCL shipments. A free time period of at least 14 days, up to a maximum of 21 days, would be the most suitable arrangement under the current circumstances.

AIR Shipments

• Currently unaffected by the new regulations

• Clearance process takes approximately 3 to 5 working days

We hope this information assists you in planning and managing your shipments more effectively. We will continue to monitor the situation closely and will keep you informed of any further updates or changes.

Thank you for your continued support and understanding.

Jakarta, September 15th, 2025

Best regards,

Chandra Maurits H

Senior Manager – Operations & Compliance

Asian Tigers Group – Indonesia

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Ocean Relocation share an update.

Dear Clients and Partners,

As you may have seen in the news, today, June 13, 2025, Israel launched a major military operation—“Operation Rising Lion”—targeting Iranian nuclear and military sites. The situation is still unfolding, and with the weekend now underway, we want to share a brief update regarding current conditions and operational status.

Air Travel – Ben Gurion Airport
Ben Gurion Airport is currently closed to all civilian air traffic, both inbound and outbound. While Israeli media reports suggest the closure may last three to four days, no official reopening timeline has been confirmed. We expect to receive further clarity in the coming days.

Daily Life & Safety Guidelines
The Israel Home Front Command has issued emergency directives across the country. Schools are closed, and access to workplaces is limited to essential services only, including healthcare, food supply, and utility providers. Residents are advised to remain in proximity to protected shelters, prepare emergency essentials, and limit non-essential movement. All hospitals and emergency rooms remain fully operational and accessible.

Shipping & Freight Operations
Our operations continue under the framework of an essential service provider, and our teams will remain active. That said, we may experience occasional disruptionsAir freight is also delayed due to the airport closure.

Relocation Services
Local relocation services and on-the-ground support remain available. We are monitoring the situation closely and will continue to provide updates as more information becomes available.

Should you have any questions or require assistance, Ocean’s management remains fully accessible. Please see our contact information below.

Daniel Drenger: +972 523 69 19 12 | Eran Drenger: +972 523 69 19 11

We appreciate your understanding and ongoing cooperation during this time.

Warm regards,

Daniel